Legal

Policies & terms

These policies are maintained by Courtyard Merit Stays, an independent hotel booking service. Hotel-side rules may additionally apply and are confirmed at the time of booking.

Refund Policy

Refunds are processed according to the selected booking rate and its cancellation terms. Eligible refunds are generally initiated within 5–7 business days after cancellation approval. Non-refundable promotional rates are not eligible for refunds.

Cancellation Policy

Eligible bookings may be cancelled before the applicable deadline for a full refund. Late cancellations or no-shows may incur charges as specified during booking. The applicable deadline is shown before payment and repeated in your confirmation.

Privacy Policy

Customer information is used only for reservation processing, payment, customer support and legal compliance. Personal data is handled securely and is not sold to third parties. We share guest details with the hotel or booking provider only to the extent required to complete your reservation.

Terms & Conditions

  • Valid government-issued ID is required at check-in.
  • Standard hotel check-in and check-out times apply.
  • Rates may change without prior notice.
  • Availability is subject to confirmation.
  • Guests must comply with hotel policies.

Disclaimer

This website is operated as an independent hotel booking service and is not the official website of Marriott International, Courtyard by Marriott, or any other hotel brand, chain or operator. We are not affiliated with, endorsed by, or authorised to act as the official booking service of any such brand. Hotel names and trademarks belong to their respective owners and are referenced only to describe the properties for which we can arrange bookings. Availability, prices and policies are subject to change and to final confirmation by the hotel or booking provider.